RETURN & REFUND POLICY

Return & Refund Policy – Evopassions

We want you to be satisfied with your purchase. Please review our policy below:

1. Return Window

You have 5 calendar days from the date of delivery to request a return or exchange.

2. Eligibility

To be eligible for a return:

• Item must be unused and in original condition
• Must include original packaging and tags
• Must not be altered or damaged

3. Return Process

To request a return, contact us at:
📧 evopassions@gmail.com

Include:

• Full name
• Order number
• Product details

4. Shipping Costs

Customers are responsible for return shipping costs unless the item was received incorrectly or defective.

5. Refunds

Once your return is received and inspected, we will notify you.
Approved refunds will be processed within 30 days to the original payment method.

6. Exchanges

Items can only be exchanged once.

7. Incorrect Orders

If you receive the wrong product, contact us within 5 days. We will cover shipping costs for replacement.

8. Non-Returnable Items

• Discounted or sale items
• Final sale products